Promoted articles

• What is the Dohop ConnectSure service?
  The ConnectSure self-transfer protection service guards your self-connecting itinerary from the often high costs of rebooking in the wake of disruption. If your journey is disrupted by delays or ca...

  See more
• What is self-transfer?
  A self-transfer means combining two or more separate flights into one trip, often at a lower cost or with more flexible scheduling than traditional connecting itineraries. In some cases, self-trans...

  See more
• Making changes to your flight
  If you need to make voluntary changes to your flight (such as changing dates or destinations), ConnectSure can still remain valid as long as the new minimum connection time between flights meets th...

  See more
• Changing or correcting a passenger's name
  Changing or correcting a passenger's name To change or correct a passenger's name, you need to contact the airlines directly. Once you've made these changes, please forward your updated confirmatio...

  See more
• Cancellations
  If you need to cancel your booking, it’s important to note that when you book through Dohop, you are booking directly with the airline or travel provider. This means that any cancellations or chang...

  See more
• Can I add checked bags after I've made a booking?
  Yes, you can. To do this, please visit the websites of the airlines included in your journey and use their "Manage My Booking" tools to purchase checked baggage. Each airline’s policies and fees fo...

  See more
• How to Make a Claim
  When can I make a claim? If you experience disruptions during your self-connected trip booked with ConnectSure, such as a missed connection due to flight or train delays or cancellations, you may b...

  See more
• What should I do if I missed my connecting flight?
  If you missed a connecting flight due to a delay or cancellation, please contact Dohop immediately for alternative travel options. Our phone support is available 24/7. To contact Dohop, please use ...

  See more
• What happens if my flights have been changed by the airline?
  In case one or more of your flights are rescheduled, you will receive email updates. If the changes have a negative impact on your connecting flight, our customer service representatives will be on...

  See more