In case one or more of your flights are rescheduled, you will receive email updates. If the changes have a negative impact on your connecting flight, our customer service representatives will be on hand to help you find and book a new flight to your final destination. Please have your Dohop booking reference ready.

To process your request as quickly as possible, please fill in this form and tell us how you would like your booking restored or if you would like to cancel and refund. 

To contact Dohop, please use the help widget in the bottom right corner or give us a call. Find a list of our local telephone numbers here.