Important: Tight Connection Time Notification
You are reading this message because your connecting time has been shortened. While this might still allow you to make your flight, we want to ensure you’re prepared and supported, no matter the outcome. Below are the steps to follow:
What to Do:
-
Claim Your Luggage (if applicable):
If your itinerary includes checked luggage, proceed promptly to baggage reclaim upon landing to retrieve it. Check the signage or ask airport staff for guidance if needed. -
Re-Check In for Your Connecting Flight:
After collecting your luggage, go directly to the check-in desk or kiosk for your next flight. Ensure you have all necessary travel documents ready, including your boarding pass and ID. -
If You Miss Your Connecting Flight:
Don’t worry—we’re here to help you. There are multiple ways to get in touch with us:- Chat with us via WhatsApp, Messenger, or our chatbot.
- Call us. You can find a list of our phone numbers here.
We Are Here for You
Whether you’re able to make your flight or not, rest assured that Dohop is committed to helping you get to your destination. If you need assistance with rebooking, finding alternatives, or any other travel support, reach out to us at any time.
We recommend staying calm and following the steps above. You’re not alone—we’re with you every step of the way.
Safe travels,
The Dohop Support Team
To contact Dohop, please use the help widget in the bottom right corner of this page or click HERE