If you entered the wrong email address when making your booking, what you can do next depends on whether you have access to your Dohop booking reference.

If you have your Dohop booking reference

If you know your Dohop booking reference, you can update the email address linked to your Dohop booking directly:

1. Go to Manage my booking on the platform you made your booking on

2. Enter your booking reference and last name

3. Update the email address associated with your booking

Once updated, future Dohop communications will be sent to the new email address.

If you do not have your booking reference

If you do not have your Dohop booking reference, please contact us by email so we can help locate your booking.

When contacting us, please include:

• The full name of the person who made the booking

• The last 4 digits of the card used for payment

• The correct email address you would like to use

Our support team will review the information and assist you further.

Important: airline email address updates

Please note that updating your email address with Dohop does not automatically update your contact details with the airline.

If you need to correct the email address associated with your airline booking (for example, to receive airline notifications or manage your flight directly), you will need to contact the airline directly to request this change.

Need more help?

If you’re unsure which email address is currently linked to your booking or need help locating your booking reference, please contact us and we’ll be happy to assist.

To contact Dohop, please use the help widget   in the bottom right corner of this page or click HERE