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Welcome to the Dohop Help Center!

The Dohop team will help you in case you might need assistance while completing your booking or in case you have questions about your connecting trip.

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My booking

Questions regarding your booking with Dohop

Change my flight

  • Making changes to your flight
  • Changing or correcting a passenger's name
  • Cancellations

Missing booking confirmation

  • I entered the wrong email address
  • Partially successful booking

Luggage

  • Can I add checked bags after I've made a booking?
  • What is the maximum size and weight of checked bags allowed?
  • Can I add sports equipment?

Special assistance

  • How can I request special assistance

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