Yes, in most cases you can upgrade your booking and add self-transfer protection after purchase.

When can I upgrade my booking?

You can usually upgrade your booking up to 48 hours before your first flight.

After this time, the option to add protection may no longer be available.

When is it not possible to upgrade?

You cannot add protection if your booking has already been affected by a disruption, such as:

• Flight delays
• Flight cancellations
• Schedule changes

Protection must be added before any disruption occurs.

How do I add protection?

To upgrade your booking:

• Log in to Manage My Booking on the platform you made your booking on
• Enter your Dohop booking reference and last name
• Look for the option to add protection
• Follow the steps to complete the upgrade

Can’t see the option to add protection?

If you are unable to add protection in Manage My Booking, you can contact us for assistance:

• Email: service@dohop.com

Important to know

• Protection can only be added before travel and before any disruption
• Availability may vary depending on your booking
• Once added, protection will apply according to its terms and conditions

Need help?

If you’re unsure whether your booking can be upgraded, you can also contact us via:

• WhatsApp
• Messenger
• Our chatbot
• Phone support

We’ll be happy to help.