In case of delay or cancellation that causes you to miss your flight, please contact Dohop directly. We will help you find an alternative flight and communicate with the airlines to help get the best outcome for you.
Changes to your booking
If for some reason you decide to cancel or change your flight anytime after you booked then please contact Dohop to verify your options before making any changes.
Making changes to your flight
There are two ways of making changes to your booking: You can do this online by logging in to the "Manage booking" section on the official website of the airlines in your booking. You can do thi...See more
Changing or correcting a passenger name
Changing or correcting a passenger name In order to make changes or corrections to passenger names, you need to contact the respective airlines directly. Once you've made these changes, please forw...See more
You can cancel your flight reservation(s) either by contacting the airlines directly or by sending a request to us. Please be aware that most airlines charge a fee in the case of a voluntary cancel...See more
Can I add checked bags after I've made a booking?
Yes, you can. In order to do this, please visit the websites of the respective airlines on your journey and use the Manage my Booking facilities. Alternatively, please contact Dohop Customer Servic...See more
What should I do if I have missed my connecting flight?
If you have missed a connecting flight due to a delay or cancellation, please contact Dohop Customer Support immediately for alternative travel options. Our phone support is available 24/7. To cont...See more
What happens if my flights have been changed by the airline?
In case one or more of your flights are rescheduled, you will receive email updates. If the changes have a negative impact on your connecting flight, our customer service representatives will be on...See more